- - Covers repair or replacement for manufacturing defects
- - Onsite support after remote diagnosis
- - Online and phone support - Monday - Friday during local business hours
1Y Base Warranty with Collect & Return – 2Y Basic Onsite Service
Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It’s support when you need it, where you need it — convenient for you.
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.
DELL Upgrade from 1Y Collect & Return to 2Y Basic Onsite, 1 license(s), 2 year(s), 8x5, Next Business Day (NBD)
DELL Upgrade from 1Y Collect & Return to 2Y Basic Onsite. License quantity: 1 license(s), Number of years: 2 year(s), Service time (hours x days): 8x5, Next Business Day (NBD)