Icecat the open catalog

Add to compare
The general trademark of a manufacturer by which the consumer knows its products. A manufacturer can have multiple brand names. Some manufacturers license their brand names to other producers.
Allied Telesis
Product name:
Product name is a brand's identification of a product, often a model name, but not totally unique as it can include some product variants. Product name is a key part of the Icecat product title on a product data-sheet.
NetCover Basic Plus Service 3 Years
Article code :
The brand's unique identifier for a product. Multiple product codes can be mapped to one mother product code if the specifications are identical. We map away wrong codes or sometimes logistic variants.
Category :
Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
Warranty & Support Extensions
Data-sheet quality: created/standardized by Icecat
The quality of the data-sheets can be on several levels:
only logistic data imported: we have only basic data imported from a supplier, a data-sheet is not yet created by an editor.
created by Allied Telesis: a data-sheet is imported from an official source from a manufacturer. But the data-sheet is not yet standardized by an Icecat editor.
created/standardized by Icecat: the data-sheet is created or standardized by an Icecat editor.
Included since: 19 Feb 2007
The date Icecat noticed for the first time that this product was included in the price list of a channel partner
Info modified on: 21 Dec 2015 23:21:22
The date of the most recent change of the data-sheet in Icecat's system
Product views: 13620
This statistic is based on the 61793 using ecommerce sites (eshops, distributors, comparison sites, ecommerce ASPs, purchase systems, etc) daily downloading this Icecat data-sheet since 19-02-07 Only sponsoring brands are included in the free Open Icecat content distribution as used by 60152 free Open Icecat users.
Long product name Allied Telesis NetCover Basic Plus Service 3 Years:
The short editorial description of Allied Telesis NetCover Basic Plus Service 3 Years
NetCover Basic Plus Service 3 Years

Marketing text Allied Telesis NetCover Basic Plus Service 3 Years

The official marketing text of Allied Telesis NetCover Basic Plus Service 3 Years as supplied by the manufacturer
8 x 5 Phone Support
This feature provides a qualified technical service engineer who will troubleshoot problems within your network environment and will identify and isolate product failures. This is a live phone support plan that is supported 8am to 5pm in your local time zone, Monday through Friday, excluding holidays.

Priority Queuing and Escalation
Priority queuing is a service that advances technical support calls to the “front-of-the-line” so to speak. This process reduces on-hold wait time for contracted customers seeking technical support by moving their call to the front of the on-hold Queue. If a tier one support representative cannot address the problem immediately, the incident is set to an escalated priority level, which dramatically decreases call back time from level 2 support.

Online Solutions - Allied Telesis Self Help Service Center
Utilizing advanced Self Learning Technology, and powered by the state of the art Revelation Engine, the Allied Telesis Knowledge Base offers a dynamically growing database designed to facilitate customer inquiries, helping to create an easier way for Allied Telesis customers to troubleshoot their networks. Complete with personalized accounts for customer’s businesses, the Knowledge Base is more than a search engine, but a direct 24 x 7 link to Allied Telesis' information treasury.

Contact our Technical Support Staff around the clock, from anywhere in the world, using the “Ask a Question” feature! Responses will return directly to your e-mail within 24 hours of submittal. Take advantage of the Right Now eService Center with web self-service and email management.

Knowledge Base Benefits
Real-time 24 x 7 x 365 access to our database and eService Center
A dynamic tool, the Knowledge Base uses self-learning technology, constantly expanding to facilitate customer inquiries, problems and solutions
Browse by category, or key-word search for questions and answers in our in-depth database
Receive automatic updates to inquiries and answers via e-mail
Submit on-line questions and comments directly to our technicians

Configuration Assistance
This feature allows for basic hardware and software remote configuration assistance. Configuration Services is a Professional Service offering, which is billed at a separate hourly rate. With your Net.CoverSM contract, basic configuration services are done free of charge.

No Out of Warranty Expenses
Replacing a product once it has reached the end of its warranty may incur a high repair cost. A service agreement covers this cost completely and can save you from unforeseen budgetary constraints.

Same Day Shipment of Replacement Product
In the rare event of a failure, this service will provide customers with same day product shipment from our RMA warehouse locations. This service provides product replacement and workarounds to correct bugs, malfunctions, system errors and other related problems that adversely affect the product’s ability to operate as designed. All returns must be “qualified” by a technical support representative prior to return authorization. To further decrease return time on faulty products, RMA processing is done with a Priority One Severity Level.
Short summary description Allied Telesis NetCover Basic Plus Service 3 Years:
This short summary of the Allied Telesis NetCover Basic Plus Service 3 Years data-sheet is auto-generated and uses the product title and the first six key specs.
Allied Telesis NetCover Basic Plus Service 3 Years, 5x8
Long summary description Allied Telesis NetCover Basic Plus Service 3 Years:
This is an auto-generated long summary of Allied Telesis NetCover Basic Plus Service 3 Years based on the first three specs of the first five spec groups.
Allied Telesis NetCover Basic Plus Service 3 Years. Number of years: 3 year(s), Service time (days x hours): 5x8, Response time: 24 h
This is a demo of a seamless insert of an Icecat LIVE product data-sheet in your website. Imagine that this responsive data-sheet is included in the product page of your webshop. How to integrate Icecat LIVE JavaScript.
Number of years
Period of time over which the product may be used.
3 year(s)
License quantity
The number of software licenses, which are contracts which allow a business or individual to use a piece of software.
Service time (days x hours)
Response time
24 h