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Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension

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Brand:
The general trademark of a manufacturer by which the consumer knows its products. A manufacturer can have multiple brand names. Some manufacturers license their brand names to other producers.
Allied Telesis
Product name:
Product name is a brand's identification of a product, often a model name, but not totally unique as it can include some product variants. Product name is a key part of the Icecat product title on a product data-sheet.
AT-8000S/24POE-NCBP3
Product code :
The brand's unique identifier for a product. Multiple product codes can be mapped to one mother product data-sheet if the specifications are identical. We map away wrong codes or sometimes logistic variants.
AT-8000S/24POE-NCBP3
Category
Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
warranty & support extensions
Data-sheet quality: created/standardized by Icecat
The quality of the product data-sheet can be on several levels:
only logistic data imported: we have only basic data imported from a supplier, a data-sheet is not yet created by an editor.
created by Allied Telesis: a data-sheet is imported from an official source from a manufacturer. But the data-sheet is not yet standardized by an Icecat editor.
created/standardized by Icecat: the data-sheet is created or standardized by an Icecat editor.
Included since: 09 Jan 2011
The date Icecat noticed for the first time that this product was included in the price list of a channel partner
Product views: 6396
This statistic is based on the 72699 using ecommerce sites (eshops, distributors, comparison sites, ecommerce ASPs, purchase systems, etc) downloading this Icecat data-sheet since 09-01-11 Only sponsoring brands are included in the free Open Icecat content distribution as used by 71014 free Open Icecat users .
Info modified on: 09 Feb 2017 21:51:07
The date of the most recent change of this product data-sheet in Icecat.
Long product name Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension :
The short editorial description of Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension

Net.Cover Basic+ Plan, 3 Years, for AT-8000S/24POE
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Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension:
The official marketing text of Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension as supplied by the manufacturer
8 x 5 Phone Support
This feature provides a qualified technical service engineer who will troubleshoot problems within your network environment and will identify and isolate product failures. This is a live phone support plan that is supported 8am to 5pm in your local time zone, Monday through Friday, excluding holidays.

Priority Queuing and Escalation
Priority queuing is a service that advances technical support calls to the “front-of-the-line” so to speak. This process reduces on-hold wait time for contracted customers seeking technical support by moving their call to the front of the on-hold Queue. If a tier one support representative cannot address the problem immediately, the incident is set to an escalated priority level, which dramatically decreases call back time from level 2 support.

Software Updates
This feature allows for free upgrades of operating system, software patches and revisions as soon as they are released to our public web site. Software and release notes can be downloaded directly from Allied Telesis' technical support public website, and activation is included with the purchase of your Net.Cover contract.

Online Solutions: Allied Telesis Self Help Service Center
Utilizing advanced Self Learning Technology, the Allied Telesis Knowledge Base offers a dynamically growing database designed to facilitate customer inquiries, helping to create an easier way for Allied Telesis customers to troubleshoot their networks. Complete with personalized accounts for customer’s businesses, the Knowledge Base is more than a search engine, but a direct 24 x 7 link to Allied Telesis' information treasury.

Contact our Technical Support Staff around the clock, from anywhere in the world, using the “Ask a Question” feature! Responses will return directly to your e-mail within 24 hours of submittal. Take advantage of the Right Now eService Center with web self-service and email management.

Configuration Assessment
This feature provides for an Allied Telesis engineer to assess the customer's basic hardware and software configuration files. If additional services are required, the Allied Telesis Professional Services organization provides complete engineering services including design consultation, implementation, documentation and turn-up, which is billed at a separate hourly rate. For details and pricing for our Professional Service offerings, please contact your sales representative.

Knowledge Base Benefits
- Real-time 24 x 7 x 365 access to our database and eService Center
- A dynamic tool, the Knowledge Base uses self-learning technology, constantly expanding to facilitate customer inquiries, problems and solutions
- Browse by category, or key-word search for questions and answers in our in-depth database
- Receive automatic updates to inquiries and answers via e-mail
- Submit on-line questions and comments directly to our technicians

Same Day Shipment of Replacement Product*
In the rare event of a failure, this service will provide customers with same day product shipment from our RMA warehouse locations. This service provides product replacement and workarounds to correct bugs, malfunctions, system errors and other related problems that adversely affect the product’s ability to operate as designed. All returns must be “qualified” by a technical support representative prior to return authorization. To further decrease return time on faulty products, RMA processing is done with a Priority One Severity Level.

* This level of service does not guarantee next business day product replacement
Short summary description Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension:
This short summary of the Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension data-sheet is auto-generated and uses the product title and the first six key specs.
Allied Telesis AT-8000S/24POE-NCBP3, 3 year(s), 5x8, AT-8000S/24POE
Long summary description Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension :

Allied Telesis AT-8000S/24POE-NCBP3. Number of years: 3 year(s), Service time (days x hours): 5x8, Platform: AT-8000S/24POE

This is an auto-generated long summary of Allied Telesis AT-8000S/24POE-NCBP3 warranty & support extension based on the first three specs of the first five spec groups.

Thanks for ordering a data-sheet fix by Icecat.

Your data-sheet will be described/fixed in couple of days.

Features
Number of years
Period of time over which the product may be used.
3 year(s)
Features
Service time (days x hours)
5x8
Platform
Description of a technology platform including a processor, chipset, platform software and wired networking capabilities.
AT-8000S/24POE
Country Distributor
Nederland 1 distributor(s)
United Kingdom 1 distributor(s)
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